High Temperature, Non-Scratch, Ceramic Cookware & Ovenware.

Use & Care/Warranty

Cookware

50-YEAR WARRANTY - XTREMA COOKWARE & TEAPOT

50-Year Warranty – Xtrema Bakeware Free replacement of any ceramic part of your Xtrema product that breaks from hot and cold temperatures within 50 years from date of purchase.
For warranties to apply, refer to the Use & Care instructions.

USE

USE

  • Xtrema bakeware is extremely versatile. It can be taken straight from the freezer to the oven, microwave, gas or electric oven or broiler and then to dishwasher or sink – no matter how hot or cold the bakeware is.
  • Xtrema bakeware is easy to clean and does not stain or retain odors as will metal and plastic cookware.

Stovetop Use

  • Xtrema bakeware retains heat so well; you can use a lower heat setting than normal and save on energy. This also helps prevent sticking or burning of the food. Xtrema bakeware can be used in a gas and electric oven and also under a gas or electric broiler. It can also be use on top of the stove.

Oven and Grill Use

  • Xtrema bakeware is ideal for all oven types – conventional, convection and toaster ovens.

Microwave Use

  • Xtrema bakeware is perfect for the microwave.
  • Use pot holders as dish may become hot during baking and cooking.

Refrigerator and Freezer Use

  • Xtrema bakeware can go from the refrigerator or freezer directly to the oven broiler or microwave.

CARE

  • Use only nylon, plastic, silicone and wooden utensils. Metal utensils can leave grey marks on the Xtrema bakeware surface. If this should happen then please use any kitchen sink powder cleaner remove the metal marks from the surface of the bakeware.
  • Xtrema Silicone cover and Xtrema nylon tools can withstand oven temperatures of 500F. They are non-toxic, non-reactive, 100% healthy and they pass all FDA standards.
  • Xtrema silicone covers are microwaving safe. Xtrema silicone covers can be used in the refrigerator. Both the silicone covers and the nylon tools are dishwasher safe.

STORAGE

  • Store the bakeware separately if space permits.
  • Do not nest, as direct ceramic to ceramic contact can damage the bakeware.

SAFETY

**All Xtrema bakeware materials are breakable, so please take care in use.
  • Use pot holders when handling hot Xtrema bakeware in all cooking methods – oven, broiler, stovetop, microwave, toaster oven and barbeque grill.
  • Place hot Xtrema bakeware on a heat resistant placemat as retained heat could damage kitchen counter top surfaces.

WARRANTY

Full 50 year warranty – Xtrema Bakeware

Ceramcor promises to replace any ceramic part of your Xtrema product that breaks from hot or cold temperatures within fifty years from date of purchase.

Full one-year warranty – Parts

Each piece of Xtrema bakeware is hand crafted and there might be some slight imperfections on the surface of the bakeware. This will not affect the performance of the bakeware. Any piece of bakeware with a manufacturing defect will be replaced, without charge, within one year from date of purchase. Ceramcor will replace that item for free. You only have to send the damaged piece along with your purchase receipt to our Customer Service department to receive a replacement item.

For these warranties to apply, the owner must follow these Use and Care instructions provided at the time of purchase.

If thermal shock breakage occurs, please keep the product. You may be asked to return it. Accidental breakage from impact is not covered by warranty.

To request a replacement under the terms of the warranty or if you have any questions contact Ceramcor, LLC at:

Bob Bergstrom @ tel: 301-824-3219
Fax: 301-542-0097
Mailing address:
Ceramcor Customer Service
16038 Business Parkway
Hagerstown, MD 21740

Pasta Made with Ceramic Cookware Ceramic Teapotle

Cook Healthier

Learn why foods cooked with Xtrema Ceramic Cookware taste better, look fresher and are healthier.

Testimonials

Merry Christmas... my wife, who loves to cook and is a Certified Nutritionist just opened, and is already cooking with, your product. She is extremely happy.... thanks. Anyway, we will shortly be ordering from your website some additional items. God Bless,
- Jim T.
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Hey there Bob, just talked to you few minutes ago on phone praising the cookware, you betcha it's the best on the planet...this cookware is an amazing introduction in cookware history. You named it so right, it is Xtremely Xtrema!!!!!!! Good going guys...
- Ruth
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I'm swooning....I have never had such wonderful cookware.
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Hello Bob, wow! Talk about customer service! We will DEFINITELY be buying more cookware from you, and we will spread the word about your excellent & sturdy yet lightweight ceramic cookware to all our friends. Thanks again for your help! God Bless,
- Anne Marie P
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Thank you so much for starting your company and making such a wonderful product. For over a year I have been searching the internet for a truly safe cookware...the cast iron I use for my family is getting heavier every year. Plus, I wanted a safe way to heat water (for tea) and cook pasta. Xtrema does it all. Bye, Bye cast iron!
- The D. Family
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I'm a cancer patient who needs to eat extremely well but who doesn't have the strength for endless scrubbing. I also want my cookware to be totally non-toxic. Xtrema has it all!!!! Gratefully,
- Elizabeth G.
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Thanks for the teapot, Bob! We both want to thank you for making this incredible product available.....a real breakthrough for those of us who appreciate healthful, "non-reactive", easy cleaning, and quick cooking ware. Cheers,
- Ron
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Hello Bob, My wife and I just purchased a 16 pc set of your cookware from Mercola.com...With our previous stainless steel cookware, I would get headaches almost whenever my wife cooked with it. No headaches with your cookware, thank you very much.
- Steve
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We bought a set of 4 pieces from Mercola last week and oh my goodness...I can't say enough wonderful things about your cookware...aside from the fact that the design is GORGEOUS....it works! Its light weight, it heats beautifully from the refrigerator to the stovetop. Sincerely,
- Marcia
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Mr. Bergstrom, Thank you so much for your exceptional customer service. I received my Xtrema pot at my door step today. My husband and I are so impressed by your customer service that I felt compelled to let you know. I can begin my healthy cooking again thanks to your immediate response. God Bless!
- Jancy
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Easy clean up. I can boil the teapot dry. I can use any of it anywhere, and for the quality they are inexpensive too!
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