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1026 Samantha Way
Toms River, NJ 08753
(301) 824.3219 tel
(301) 542.0097 fax
50-YEAR WARRANTY - XTREMA COOKWARE & TEAPOT
50-Year Warranty – Xtrema Bakeware
Free replacement of any ceramic part of your Xtrema product that breaks from hot and cold temperatures within 50 years from date of purchase.
For warranties to apply, refer to the Use & Care instructions.
USE
Stovetop Use
Oven and Grill Use
Microwave Use
Refrigerator and Freezer Use
STORAGE
Full 50 year warranty – Xtrema Bakeware
Ceramcor promises to replace any ceramic part of your Xtrema product that breaks from hot or cold temperatures within fifty years from date of purchase.
Full one-year warranty – Parts
Each piece of Xtrema bakeware is hand crafted and there might be some slight imperfections on the surface of the bakeware. This will not affect the performance of the bakeware. Any piece of bakeware with a manufacturing defect will be replaced, without charge, within one year from date of purchase. Ceramcor will replace that item for free. You only have to send the damaged piece along with your purchase receipt to our Customer Service department to receive a replacement item.
For these warranties to apply, the owner must follow these Use and Care instructions provided at the time of purchase.
If thermal shock breakage occurs, please keep the product. You may be asked to return it. Accidental breakage from impact is not covered by warranty.
To request a replacement under the terms of the warranty or if you have any questions contact Ceramcor, LLC at:
Bob Bergstrom @ tel: 301-824-3219
Fax: 301-542-0097
Mailing address:
Ceramcor Customer Service
16038 Business Parkway
Hagerstown, MD 21740
Learn why foods cooked with Xtrema Ceramic Cookware taste better, look fresher and are healthier.
Merry Christmas... my wife, who loves to cook and is a Certified Nutritionist just opened, and is already cooking with, your product. She is extremely happy.... thanks. Anyway, we will shortly be ordering from your website some additional items. God Bless,
- Jim T.
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Hey there Bob, just talked to you few minutes ago on phone praising the cookware, you betcha it's the best on the planet...this cookware is an amazing introduction in cookware history. You named it so right, it is Xtremely Xtrema!!!!!!! Good going guys...
- Ruth
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I'm swooning....I have never had such wonderful cookware.
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Hello Bob, wow! Talk about customer service! We will DEFINITELY be buying more cookware from you, and we will spread the word about your excellent & sturdy yet lightweight ceramic cookware to all our friends. Thanks again for your help! God Bless,
- Anne Marie P
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Thank you so much for starting your company and making such a wonderful product. For over a year I have been searching the internet for a truly safe cookware...the cast iron I use for my family is getting heavier every year. Plus, I wanted a safe way to heat water (for tea) and cook pasta. Xtrema does it all. Bye, Bye cast iron!
- The D. Family
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I'm a cancer patient who needs to eat extremely well but who doesn't have the strength for endless scrubbing. I also want my cookware to be totally non-toxic. Xtrema has it all!!!! Gratefully,
- Elizabeth G.
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Thanks for the teapot, Bob! We both want to thank you for making this incredible product available.....a real breakthrough for those of us who appreciate healthful, "non-reactive", easy cleaning, and quick cooking ware. Cheers,
- Ron
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Hello Bob, My wife and I just purchased a 16 pc set of your cookware from Mercola.com...With our previous stainless steel cookware, I would get headaches almost whenever my wife cooked with it. No headaches with your cookware, thank you very much.
- Steve
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We bought a set of 4 pieces from Mercola last week and oh my goodness...I can't say enough wonderful things about your cookware...aside from the fact that the design is GORGEOUS....it works! Its light weight, it heats beautifully from the refrigerator to the stovetop. Sincerely,
- Marcia
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Mr. Bergstrom, Thank you so much for your exceptional customer service. I received my Xtrema pot at my door step today. My husband and I are so impressed by your customer service that I felt compelled to let you know. I can begin my healthy cooking again thanks to your immediate response. God Bless!
- Jancy
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Easy clean up. I can boil the teapot dry. I can use any of it anywhere, and for the quality they are inexpensive too!
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